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Privacy Policy

Introduction

This Privacy Policy outlines how DOT, a leading software development company headquartered in Indonesia, collects, uses, discloses, and protects your personal data when you visit our website or use our services. We are committed to respecting your privacy and ensuring the security of your personal information.

Personal Data We Collect

We collect personal data for various purposes, including providing you with information about our services, responding to your inquiries, and improving our website. The data we collect can include:

  • Contact Information
  • Demographic Data
  • Website Data
  • Feedback Data
  • : Name, email address, phone number, company name, and other similar contact details.
  • : Country and preferred language.
  • : Your interactions with the Website, including visited sections, time spent on pages, and device information (IP address).
  • : Information you provide through contact forms, feedback surveys, and troubleshooting interactions.

Why We Collect Personal Data

We collect personal data for the following legitimate purposes:

  • Contact Information
  • Demographic Data
  • Website Data
  • Feedback Data
  • : Sending communications related to your inquiries about our services and keeping you informed about relevant updates.
  • : Analyzing website traffic and user behavior to improve the user experience.
  • : Assisting with any technical issues you encounter while using our Website.
  • : With your consent, sending you marketing materials about our services.

Your Rights Regarding Your Data

You have the right to access, correct, update, and delete your personal data held by DOT. You can also opt-out of receiving marketing communications from us. To exercise these rights, please contact us at dearpartner@dot.co.id.

Data Sharing and Disclosure

We will only share your personal data with third parties in the following limited circumstances:

  • Service Providers
  • Legal Requirements
  • : We may share your data with trusted vendors who assist us with website operation and service delivery. These providers are contractually obligated to maintain the confidentiality and security of your data.
  • : We may disclose your data if required by law or in response to a valid legal request for the purposes of legal proceedings, fraud prevention, or protecting the safety of others.

Cookies and Similar Technologies

We use cookies and similar technologies on our Website to store information and track website behavior. You can manage your cookie preferences through your browser settings.

Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by prominently posting a notice on our Website or sending you a direct notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at dearpartner@dot.co.id.